Q: Why don't you answer your phone more often?
A: By letting most calls go to voicemail, we are able to finish the work you're paying us to do in a shorter amount of time. Please use our text number for faster response: 419-528-8058

Q: Do you have any used equipment for sale?
A: Generally, no.
Here's why: If a mower is worth repairing, the customer wants us to do that. If a mower is NOT worth repairing, it would not make sense for us to repair it for resale. Related note: we have seen a LOT of people who have bought used mowers from someone (usually a "person who fixes mowers up and sells them") on Facebook Marketplace, but the mower stopped working before the entire yard was mowed. Repair prices for these mowers usually ends up being more than they paid for the mower. Just a word of caution that your money might be better spent on a new mower, rather than one "fixed up" for resale on Facebook.

Q: How can I get rid of unwanted equipment?

A: You can contact a recycling center and ask them if they will accept the piece of equipment in question. You can pay us to dispose of it for you. You can put it out by the curb at your house with a "free" sign on it and (depending on your neighborhood) someone will usually pick it up relatively quickly.

Q: Do you work on weedeaters, chainsaws, etc., or pressure washers?
A: We work on most types of ride-on and walk-behind lawn mowing equipment, but we do not work on chainsaws, string trimmers, handheld leaf blowers, backpack leaf blowers, pressure washers, or pressure washer engines. There are also certain extremely low-end and/or defunct brands that we do not work on. 

Q: Do you do WARRANTY repairs on chainsaws, leaf blowers, string trimmers, or pressure washers/pressure washer engines?
A: No we do not.

What is your current turnaround time?
A: Turnaround time carries with it a LOT of variables, such as how in-depth every job ahead of yours ends up being, parts availability (for special order parts), and how in-depth your repair is as well. This is why we recommend having your mower serviced as soon as you've finished using it for the season, or have a backup plan in place for when your mower breaks down. Don't wait until spring.

Q: Can you help me unload my equipment from my vehicle when I arrive at your shop?
A: Yes. We also have ramps and a forklift if necessary. 

Q: What if I only want my oil changed and blades sharpened?
A: We can certainly do that for you and leave everything else alone. However, we recommend that you also (at least) have your air filter(s) replaced. For every gallon of gasoline consumed, your engine consumes approximately 9,000 gallons of air, and that air usually has a lot of dust and debris in it. Having a clean air filter is one of the most important things you can do to prolong engine life. 

Q: How much will it cost to have my mower looked at?​
A: Generally either $50 or $100, depending on what type of mower it is. 

Q: How much will it cost to fix my mower?
A: There is no way to answer this without seeing your mower. Every job is different. To learn what routine maintenance might cost, see our Services & Pricing page for standard rates. Assigning a price to an unusually large, complex job is very difficult to do with any real accuracy. In these cases, you should not expect a line item estimate.  

Q: Do you give free estimates?
A: Estimates require time. Therefore, they are not free. This is where the diagnostic fee comes in. If you're already on the fence about whether you want to put money into your mower, it might be best for all of us if you just bite the bullet and buy yourself a brand new one. We'll be glad to do the maintenance work on the new machine for you, when the time comes. If you DO decide to have us work on your current mower, the diagnostic fee counts toward the total bill.

Q: Do you offer mobile mower repair? 
A: Not at this time; but we do offer pickup and delivery. 

Q: Do you sharpen chainsaw chains?
A: No, we do not.

Q: Do you do any welding?
A: Yes. Hourly rate applies, prices vary by job. 

Q: Do you work on rototillers?
A: Yes, some of them. To inquire about your specific rototiller, please text us a picture of it along with any questions. 419-528-8058. 

Q: Do you sell new equipment?
A: No. We are a repair and service center, not a lawnmower store.

Q: I searched Google and asked several people on internet forums about the problem I'm having with my mower, and...
A: ....you are now reading this web page because--even after all of that--you still have not been able to fix it, right?
Please keep in mind that most people on the internet forums are not professional lawnmower repair people. Some of them have tinkered on their own equipment, or their neighbors' equipment. Others may have even learned from a YouTube video or two. These people are usually not the best source of advice.

Q: Do you work on snowblowers?
A: Yes we do, but only between October 1 and March 31.

Q: Do you work on lawnmowers during the winter?
A: Yes we do! In fact, we strongly encourage you to have your lawnmower serviced and/or repaired during the winter. Anytime between November and early February is best. You really don't want to have to wait 4-6 weeks (or longer) to get your mower back once the grass starts growing--just think about what your lawn would look like!